FREE SHIPPING AUS-WIDE FOR ORDERS ABOVE $70 AUD

FAQs

FAQ

How does the sizing fit, i'm not sure what size i am? 
Please look at our size chart for a guided measurement. However most of our 'Basic' collection runs true to size.
Please note all 'Unisex' items are in Male sizing - for women please size down if purchasing unisex or male items. (unless you want the oversize look)

Do you offer wholesale? 
Yes we offer wholesale! Please send us an email if you want to know more.


I have my own business and want to get uniforms made with my logo. Can you do this? 
Yes of course! Please send us an email with your logo and all the details to info@essentialpieces.com.au


Whats the difference between the font BLOCK and Cursive? Please see below 
 


Returns

What is your returns policy? 
We offer returns on our 'Basic' collection if the item has not been worn and still in brand new condition.
However, unfortunately for our 'Custom Personalised' products, unless there is negligence on our part, we will not be able to accept returns or exchanges. This is due to every item being made-to-order.



Who do I contact if I am not satisfied with my order? 
Drop us an email at info@EssentialPieces.com.au and we will attend to your enquiries as soon as possible! We aim to please.

Shipping


How long will it take to dispatch the order? 
Every Essential Piece is made to order, therefore it will take 2 – 4 business days to complete production.


How long does shipping take? 
Generally shipping varies on your location. See below for shipping times. (please note these are just estimates created by third-party service providers)
Victoria: 2 business days
Interstate 5 – 7 business days
International 7 – 14 days